Privacy Policy

Privacy Policy – Guppi Slimes

Last updated: January 26, 2026

Guppi Slimes (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you visit our site or place an order, we may collect the following information:

Personal information such as your name, email address, shipping address, and billing address
Payment information (processed securely through third-party payment providers; we do not store full payment details)
Order details and purchase history
Device information such as IP address, browser type, and cookies for site functionality and analytics

How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you about your order or customer support inquiries
Improve our website, products, and customer experience
Prevent fraud and ensure site security
Comply with legal obligations

We do not sell or rent your personal information to third parties.

Third-Party Services

Our website uses trusted third-party services (such as Shopify, payment processors, and shipping providers) to operate our business. These services only receive the information necessary to perform their functions and are required to protect your data.

Of course — below is a cleanly written additional section you can drop directly into your existing Privacy Policy (or I can provide the full revised policy if you want it all in one piece).

This language is clear, professional, and commonly used by small handmade businesses.

Shipping Responsibility & Risk of Loss

All orders placed with Guppi Slimes are shipped FOB Shipping Point.

This means that ownership of the product and responsibility for the shipment transfer to the customer once the package is handed over to the shipping carrier. Guppi Slimes is not responsible for any damage, loss, delays, or issues that occur during transit.

Once an order has been shipped, we are not liable for:

Damage caused by the shipping carrier
Lost or stolen packages
Delays due to carrier issues, weather, or other circumstances beyond our control

We carefully package all orders before shipment, but we cannot guarantee the handling of packages once they are in the carrier’s possession.

By placing an order, you acknowledge and accept these shipping terms.

Cookies

We use cookies to improve site functionality, remember preferences, and analyze traffic. You may disable cookies through your browser settings, though some site features may not function properly.

No Returns or Refunds

All sales are final.
Guppi Slimes does not accept returns, exchanges, or refunds under any circumstances.

All products are handmade in small batches. Because of this:

Colors, scents, textures, and appearances may vary slightly
Products may look different than shown in photos
Minor variations are normal and are not considered defects

By placing an order, you acknowledge and accept these conditions.

Handmade & Small Batch Disclaimer

All Guppi Slimes products are handmade with care in small batches. Natural variations are part of the handmade process and contribute to the uniqueness of each item.

Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To make a request, please contact us using the information below.